1. What if it's raining? Will you still be open?

We make every effort to stay open despite the weather. Light rain will not affect our being open. Cancellations are made only when it becomes unsafe for guests to park in or move about the ranch.

2. What exactly happens on an Open to the Public Day?

We are Open to the Public Saturdays March thru November. On these days, no reservation is required. Starting at 10am tours are run continuously. When you arrive you will be notified which events or activities are about to start (Safari Wagon, bucket train, kangaroo habitat tour) and you just jump in!  Stay until you've seen everything you wanted to see or stop in the middle and have a sack lunch in our covered pavilion or courtyard. Gates will shut after the last Safari Tram leaves at 4:00pm. This means that all interaction with educational animals and self-guided sections of the tour will close at 4:30. If you're coming at the end of the day, we suggest arriving by 3:30 to ensure you get everything in before the last tram leaves at 4:00pm. No one will be admitted to the ranch after 4:00pm.

3. What should I bring when I come to Sharkarosa?

 We always recommend bringing: sunscreen, bug spray, bottled water and comfortable clothes. On Open to the Public Days and Field Trips, our gift shop will be open with items to purchase. If it looks like rain, please bring the appropriate attire (rain coats & umbrellas)

4. Can I book a private tour, field trip or birthday party on an Open to the Public Day?

No, no other events are booked on Open to the Public Days.

5.  I see that on Open to the Public Days, children under the age of 2 are free, does that mean that kids 2 and under don't have to pay during private tours, field trips or birthday parties?

No, children 2 and under are only free on Open to the Public Saturdays. If they are walking, they are counted in your group for all other events.  

6. What if we're coming to a birthday party, field trip or private tour at Sharkarosa and arrive late, can we go back and see the animals we missed?

Unfortunately no. Guests arriving late forfeit any portion of the tour they might have missed. On Open to the Public Days, tours will run continuously all day until the last Safari Tram leaves at 4:00pm. No guests will be admitted to the ranch after 4:00.

7. Can I bring a lunch and eat during my private tour?

The use of the dining areas is restricted to field trips, parties and Open to the Public Days. If you would like to book an event in which you can bring a lunch, please browse through the rest of the Visiting Section. No exceptions will be made.

8. Can I bring food to feed the animals?

No. For the safety of our animals, all food donations must be made in the form of credits on the Sharkarosa account at our feed store, D & L Farm and Home in Aubrey. Their number is

940-365-3129. For all other types of donations, please visit our Donations page.

9. Do you have restrooms?

Yes, we do provide very clean Porta-Potties, a full hand-washing station and water fountain.

10. What happens if someone in my party or one of their children has an issue with the 

guidelines set forth by the ranch staff at the beginning of my tour?

We want your tour to be an incredible adventure! Guests that are unable to cooperate with the  

guidelines set forth by ranch staff at the beginning of your tour will be asked to leave and if  

necessary will be escorted from the premises.